CSU now offering E-Transcripts!
Charleston Southern University has partnered with Parchment for ordering all transcripts and processing orders of official electronic transcripts in PDF format. As our agent, Parchment will collect all fees and allow you to track and receive confirmation and delivery receipt emails of your orders.
Notifications will be sent to your email directly from Parchment indicating the progress of your request for an electronic transcript. An official transcript is a copy of a student’s entire academic record, bearing the official University seal and stamp. Only official transcripts may be released to a student or sent to a third party. In recognition of the confidentiality of student records, an official transcript of that record will be released only at the request of the student, except under due process of the law. Parchment is a Family Education Rights and Privacy Act (FERPA) compliant application. By proceeding through the checkout and clicking next you (the student) are providing consent to release your transcript and to receive email notifications regarding your order.
Online service is available 24/7. Electronic transcripts carry a security feature verifying that the transcript has not been altered. Transcripts are delivered in a digital PDF format and must be accessed by the recipient within 30 days. The Registrar’s Office does not determine the accuracy of the email address provided or whether the recipient will accept the eTranscript. You may want to confirm that the receiving institution is set up to receive electronic transcripts prior to using this option. Students may also upload PDF attachments to accompany their transcripts.
1. How can I submit my transcript request?
CSU’s transcript request process is entirely online - no more submitting paper or PDF forms. All students can process their requests through MyCSU as long as you do not have a hold. You can view any holds through your MyCSU account under the Hold Transcript Tab.
Current and former students who need their transcript mailed, emailed, or sent electronically:
Click MyCSU. Use your ID and pin number to log in (if you do not have your ID or pin number see below on how to obtain them). Once logged in, click on the Order Transcript tab. Complete the registration information to create an account and request your transcript. You will make your payment here also. For step by step instructions, click here.
Current and former students who would like to pick up their transcript from the Office of the Registrar:
Come to the Office of the Registrar in the Hunter Center, with a picture ID to request, pay for and receive your transcript immediately. If you would like someone to pick up your transcript for you, please provide them with a written request and a permission letter granting us permission to allow a third party to obtain your transcript. They will need a photo ID to obtain your records.
Current and former students who would like their transcript faxed:
Click MyCSU. Use your ID and pin number to log in (if you do not have your ID or pin number see below on how to obtain them). Click on the Fax transcript link and complete the form and payment. Your transcript will be faxed within one week.
2. How much does a transcript cost?
A copy of your transcript, whether sent electronically, emailed, faxed or mailed, official or unofficial, costs $10.00 per copy. Students can pay an additional $25.00 for FedEx overnight and $47.50 for FedEx Overnight International.
3. I do not have an Order transcript tab?
Students with a hold(s) on their account will be unable to order a transcript. Once your hold is removed, the Order Transcript tab will appear in MyCSU the following day. To view your hold(s) and obtain information on how to clear them click on the Hold Transcript Tab.
4. How long does it take to process a transcript request?
Your transcript request is usually processed within 1-3 business days of receipt. However, during peak times, it may take up to two weeks. Please refer to their website for information regarding how long the mail takes (www.usps.com). If you wish to expedite the shipping of your transcript, you can choose the FedEx option. Notifications will be sent to your email directly from Parchment indicating the progress of your request for an electronic transcript.
5. Can I view an unofficial copy of my transcript online?
You may log on to your MyCSU account to view your unofficial transcript. If you are a current student, it is located on the "Student" tab under "Course and Grades". For all other students, your unofficial transcript is located on the Order Transcripts Tab. If you have any holds on your account, you will not be able to view your transcript until those holds are cleared.
6. How do I get my CSU ID and pin number?
If you do not remember your CSU ID or pin number, you may request it through MyCSU. Click on "I forgot my CSU ID number" and/or "I forgot my PIN" and follow the instructions.
7. Is a faxed copy considered official?
The party receiving your transcript determines whether or not a faxed copy is official. Please contact them to make sure before you have your transcript faxed. If we send out a fax and the institution does not consider it official and they need a hard copy, you will have to request and pay for another copy to be mailed.
8. Can I submit a form to be sent with my transcript?
Yes, when submitting your request please include any additional forms and indicate if they need to be included with your transcript. If you are faxing your transcript and need us to submit a document with your transcript, please email the form to email@example.com or fax the form to 843-863-8023.
9. Can my transcript be sent out after grades are posted or degrees are conferred?
Yes, you will indicate this during the request process.
For the transcript request policy, please click here.
For questions, please contact the Registrar's office at 843-863-7993 or email firstname.lastname@example.org or visit the Registrar's office in the Hunter Center.
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